Frequently asked questions
General Questions
You can start using HeartFocus Education for free right now! Follow those simple steps:
- Create an account on the HeartFocus Portal
- We offer you a 6-month HeartFocus Education license
- Set up your Butterfly iQ+ or iQ3 probe by providing its serial number
- Download the HeartFocus Education on the App Store
- Start scanning!
HeartFocus and HeartFocus Education are different products.
HeartFocus Education is available now and is for education purposes only: supporting healthcare professionals in mastering cardiac ultrasound. HeartFocus Education is not a medical device and shall not be used in clinical settings.
HeartFocus is not available yet and will be dedicated to clinical use.
HeartFocus Customer Portal allows you to get and manage your HeartFocus licenses. Notably, it allows you to set up your licenses by providing your ultrasound probe serial number.
Accessibility and Compatibility
No, HeartFocus Education is a mobile app that works off your iPad® and in connection with your Butterfly probes.
HeartFocus Education is compatible with the iPad® and is currently not compatible with mobile phones.
The iPad® is currently the only tablet compatible with the HeartFocus Education app.
The HeartFocus Education app is available on Apple iOS 16.0 or newer. It is not compatible with beta versions of iOS. See the table below.
HeartFocus Education is compatible with ButterFly iQ+ and iQ3 ultrasound probes.
You can buy a Butterfly scanner directly from the Butterfly Store. More information also at butterflynetwork.com.
The app is in English and available for use in the following countries: the United States & Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, the Netherlands, New Zealand, Norway, Poland, Portugal, South Africa, Spain, Sweden, Switzerland, and the United Kingdom.
HeartFocus Education - Main Features
No, HeartFocus Education is for educational use only and does not currently include the Ejection Fraction feature. But please sign up for the newsletter on www.heartfocus.ai/education to be notified of new product launches.
No, HeartFocus Education is for educational use only and does not currently include the Doppler feature. But please sign up for the newsletter on www.heartfocus.ai/education to be notified of new product launches.
No, as HeartFocus Education is for educational use only, we have turned off the function to export views as this is used with patient care. When the clinical product launches in 2025, you will be able to access document exportation.
No, as HeartFocus Education is for educational use only, we have turned off the function for protocol creation as this is used with patient care. When the clinical product launches in 2025, you will be able to access protocols there.
You can learn HeartFocus directly with our tutorial videos
Contact for Support
You can simply email us to support@deski.ai
Please specify with your inquiry and if you have an account on our HeartFocus Customer Portal, please state the email you used for your account creation.